EZ Curb comes with a limited warranty
This warranty contains an agreement to arbitrate. The parties understand that neither of them will be able to bring a lawsuit concerning any dispute that may arise which is covered by the arbitration agreement, unless it involves a question of constitutional or civil rights. Instead, both parties agree to submit any such dispute to an impartial arbitrator.
I/We further understand that any warranty claim against the Architectural Metal Supply must be made within one (1) year after the purchase of EZ Curb; any claims made thereafter shall be waived.
For a period of one (1) year from the date of purchase, and upon satisfactory evidence of proper installation, Architectural Metal Supply warrants to the end -user that EZ Curb will be free of defects in material and workmanship. If a defect if brought to our attention during this period and the EZ Curb was properly installed, Architectural Metal Supply will, at its option: 1) Provide replacement EZ Curb delivered free of charge (in the continental US) to the original point of purchase or to the end-user or 2) repair the product without charge for material or labor or 3) refund the end-user the original purchase price. The providing of replacement or repaired products does not extend the warranty period.
Exclusions: Normal aging, discoloration or deterioration of the components resulting from weathering, pollution, dirt or effects caused by atmospheric or environmental conditions are not covered by this warranty. Damage caused due to exposure to acid or corrosive materials including, but not limited to, those found in cleaning agents that may cause physical reaction with the components of the curbs are not covered by this warranty. This warranty does not cover the cost of labor or any associated specialty equipment associated with the installation of the replacement or repaired products or components. This warranty does not cover products damage as result of accident, ice damming, abuse, misuse, faulty building construction or design, improper handling, environmental conditions, alterations, acts of God, installation in areas with high humidity or inadequate ventilation. This warranty also does not cover minor imperfections that do not affect performance.
The warranty period begins from the date of the EZ Curb purchase from an EZ Curb dealer, not from the date of installation, and must be substantiated with the original invoice or sales receipt. This warranty is only applicable if the product is installed according to the EZ Curb installation instructions. The EZ Curb use must be with the correct skylight size. (See sizing chart.) The end user is responsible to mitigate or minimize water damage or any other damage that a covered product may case.
If you have concerns regarding this product, contact our customer service department at:
Architectural Metal Supply
102 Willis Farm Rd.
Richmond, VT 05477
Warranty Claims/Arbitration. Should the Purchaser have a complaint, Purchaser shall send by certified mail, return receipt requested, a clear and concise written notice of the complaint to Architectural Metal Supply. Such notice must include the nature and extent of the claimed defect, the original invoice or sales receipt and evidence of proper installation. Regardless of the complaint, all notices of complaint must be mailed to Architectural Metal Supply, as set forth above, on or before the expiration of the warranty period and; ANY CLAIMS FOR WARRANTY WORK AFTER SAID DATES SHALL BE REJECTED.
Any dispute arising out of or relating to this Warranty shall be settled by binding arbitration; and judgment upon the award rendered by the arbitrator may be rendered by any court having competent jurisdiction thereof. Each party shall select an arbitrator of their choice. The two chosen individuals shall then select an arbitrator who will be the only arbitrator to hear, consider, and resolve all bona fide disputes. The arbitration proceeding shall be in accordance with, and subject to, Vermont law including applicable rules of procedure and rules of evidence.
By purchasing EZ Curb you are agreeing to the terms and conditions of this warranty.